Search Results for: audiocodes

Taking note of AudioCodes

Posted on August 23, 2020

Live Cloud for Microsoft Teams developed by Israel’s AudioCodes has been selected by secure communication service provider Enablis for its customers in Australia and New Zealand. AudioCodes’ ‘Mia’ (reported here previously) automatically helps enterprises with note-taking. https://www.calcalistech.com/ctech/articles/0,7340,L-3844822,00.html

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Best Microsoft Contact Center

Posted on March 17, 2024

At the CX (customer experience) awards hosted by CX Today, Israel’s AudioCodes (see here previously) received the award for Best Microsoft Teams Contact Center Solution for its Voca Conversational Interaction Center (Voca CIC). Judges were independent industry experts. https://www.audiocodes.com/news/press-releases/news/audiocodes-ai-first-voca-conversational-interaction-center-wins-best-microsoft-teams-contact-center-award

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AI emergency system saves more lives

Posted on April 16, 2023

A unique, artificial intelligence-based system is helping paramedics in Israel save lives by transcribing poor-quality emergency phone calls to save precious time. The technology was developed by Israel’s AudioCodes (see here previously) and is now installed at MDA’s 101 dispatch … Continue reading →

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What did we just say?

Posted on July 20, 2020

As reported recently (see here) one Israeli company has developed an AI system to take notes during on-line doctor/patient consultations. Now Israel’s AudioCodes (see here) has partnered Microsoft to develop Mia (Meeting Insights). Its AI bot produces a transcript and … Continue reading →

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Connecting British Telecom customers

Posted on October 29, 2017

Israel’s AudioCodes has been selected by communications provider British Telecom to provide session border controller (SBC) solutions (for connectivity between IP networks) to be stationed at British Telecom’s business customers. http://www.globes.co.il/en/article-audiocodes-signs-british-telecom-deal-1001208184

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