At the CX (customer experience) awards hosted by CX Today, Israel’s AudioCodes (see here previously) received the award for Best Microsoft Teams Contact Center Solution for its Voca Conversational Interaction Center (Voca CIC). Judges were independent industry experts.

https://www.audiocodes.com/news/press-releases/news/audiocodes-ai-first-voca-conversational-interaction-center-wins-best-microsoft-teams-contact-center-award