Israeli-founded Aquant Technologies develops an AI-driven Service Intelligence Platform that provides all customer service employees with access to a company’s knowledgebase (information library). It generates a neural network that maps problems to the right solutions.
https://www.calcalistech.com/ctech/articles/0,7340,L-3787070,00.html
https://www.youtube.com/watch?v=BgWMjVd0xgw