You may have heard that due to a mistake El Al were forced to sell 5000 return tickets from New York to Israel for under $400 each. Cleverly, El Al then offered the lucky customers the chance to upgrade their tickets to non-stop for $75 each way, thus ensuring only El Al planes would be used and cutting out code-sharing partners. It also means that El Al’s low-season flights will be full.
http://www.ynetnews.com/articles/0,7340,L-4267555,00.html
How to turn a problem into an opportunity
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